Legal

Terms of Service

Last Updated: March 3, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you and Retreatsos, LLC, a Delaware limited liability company ("RetreatsOS," "Company," "we," "us," or "our"). By accessing or using the Website or Platform, you agree to be bound by these Terms. If you do not agree, you may not access or use the services.

1. Definitions

"Platform" means the RetreatsOS software-as-a-service system, website, tools, infrastructure, and related services.

"Organizer" means any individual or entity using the Platform to create, promote, or manage retreats or related services.

"Participant" means any individual registering for or attending a retreat offered by an Organizer.

"Retreat Services" means any retreat, workshop, training, travel experience, yoga class, wellness program, or similar activity offered by an Organizer.

2. Acceptance & Electronic Agreement

By clicking "I Agree," creating an account, subscribing, or otherwise using the Platform, you:

Continued use constitutes ongoing acceptance.

3. Nature of the Platform

RetreatsOS provides software tools only.

The Company:

All Retreat Services are independently created and delivered solely by Organizers.

RetreatsOS is a technology infrastructure provider only.

4. Subscription Model

RetreatsOS operates exclusively as a subscription-based SaaS provider.

The Company charges subscription fees solely for access to the software platform.

RetreatsOS does not charge:

Subscription payments compensate RetreatsOS only for platform access — not for any retreat, event, or activity.

5. No Role in Financial Transactions

RetreatsOS is not:

RetreatsOS does not collect, process, hold, transmit, or settle funds between Organizers and Participants.

All payments are made directly to Organizers via third-party providers selected by Organizers.

At no time do Participant funds pass through or reside with RetreatsOS.

6. Organizer Responsibility

Organizers are solely responsible for:

RetreatsOS exercises no control over Organizer operations.

7. Insurance Requirement

Each Organizer represents and warrants that they maintain appropriate professional liability insurance covering their activities and participants.

RetreatsOS provides no insurance coverage and assumes no liability for Organizer operations.

Failure to maintain appropriate insurance constitutes material breach.

8. No Agency or Partnership

Nothing in these Terms creates:

Organizers act independently and have no authority to bind RetreatsOS.

9. Participant Acknowledgment

Participants acknowledge that:

Additional Clarifications Regarding Payments & Third-Party Services

10. Third-Party Payment Providers

RetreatsOS may allow Organizers to integrate with or display links to third-party payment providers, including but not limited to Stripe or other payment service providers ("Payment Providers").

All Payment Providers operate independently from RetreatsOS.

RetreatsOS:

Organizers are solely responsible for complying with the terms and requirements of their selected Payment Provider.

11. No Marketplace or Brokerage Role

Nothing in these Terms shall be construed to create a marketplace, brokerage, travel agency, tour operator, payment service, escrow service, or regulated financial service.

RetreatsOS provides software tools only and does not intermediate or facilitate financial transactions between Organizers and Participants.

12. No Fiduciary Duty

RetreatsOS does not assume any fiduciary duty, advisory duty, or special duty of care toward Organizers or Participants.

The relationship between RetreatsOS and its users is solely contractual and limited to the provision of software services.

13. Third-Party Content Disclaimer

RetreatsOS does not verify, endorse, or guarantee:

All content published by Organizers is their sole responsibility.

14. Platform Availability & Data Disclaimer

RetreatsOS does not guarantee uninterrupted access to the Platform.

The Company shall not be liable for:

Users are responsible for maintaining their own records and backups where appropriate.

Risk, Liability & Enforcement

15. Assumption of Risk

Participation in Retreat Services may involve inherent risks including:

Participants voluntarily assume all such risks.

RetreatsOS does not supervise or evaluate activities.

16. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE."

RetreatsOS disclaims all warranties, including:

RetreatsOS does not guarantee financial performance or business success.

17. Limitation of Liability

To the maximum extent permitted by law:

RetreatsOS's total aggregate liability shall not exceed the total subscription fees paid during the twelve (12) months preceding the claim.

RetreatsOS shall not be liable for:

This limitation applies to all claims, including contract, tort, negligence, strict liability, or otherwise.

18. Release

Users release RetreatsOS from any claims arising out of:

19. Indemnification

Organizers agree to indemnify, defend, and hold harmless RetreatsOS from all claims arising from:

This obligation survives termination.

20. User Conduct

Users agree not to:

RetreatsOS may suspend accounts immediately upon violation.

21. Content Moderation & Removal

RetreatsOS reserves the sole and absolute right to remove, edit, suspend, or restrict any content, listing, profile, or material published on the Platform that the Company determines, in its sole discretion, to be inconsistent with the spirit, standards, or rules of the Platform.

Such action may be taken without prior notice, without explanation, and without any obligation to provide justification or evidence to the affected user.

Content moderation actions may include, but are not limited to:

RetreatsOS shall not be liable for any loss, damage, or claim arising from the exercise of its content moderation rights.

22. Prohibited Content & Zero Tolerance Policy

The following types of content are strictly prohibited on the Platform:

RetreatsOS maintains a zero tolerance policy regarding the above. Any such content will be removed immediately upon discovery or upon receipt of a report.

Users who publish prohibited content may be permanently removed from the Platform without warning, refund, or recourse.

General Provisions

23. Modification of Services

RetreatsOS may modify, suspend, or discontinue services at any time without liability.

24. Termination

RetreatsOS may terminate access for breach or risk exposure.

Sections relating to liability, indemnification, arbitration, and limitations survive termination.

25. Force Majeure

RetreatsOS shall not be liable for delays caused by events beyond its reasonable control.

26. Governing Law

These Terms are governed exclusively by the laws of the State of Delaware, United States, without regard to conflict-of-law principles.

27. Binding Arbitration & Class Action Waiver

All disputes shall be resolved exclusively through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

Arbitration shall take place in Delaware.

You waive:

Claims must be brought individually.

28. Limitation Period

Any claim must be brought within one (1) year of the event giving rise to the claim.

29. Severability

If any provision is invalid, remaining provisions remain enforceable.

30. Entire Agreement

These Terms constitute the entire agreement between you and RetreatsOS.

31. Contact

For legal inquiries, contact RetreatsOS through the official contact page.