A participant signs up and pays $2,500. A month before the retreat, they cancel. How much do they get back?
Without a clear policy โ arguments, frustration, bad reviews.
This tool helps you create a short, clear document that says upfront: "Cancel 60+ days before? Get 100% back (minus deposit). Cancel 2 weeks before? No refund."
Why it matters: You've already paid deposits to venues and vendors. If someone cancels last minute, you lose money. The policy protects you โ and the participant knows the risk upfront. No surprises.